Refund Policy.

Updated on December 2nd, 2020

This refund policy affects your legal rights on payment transactions you have with NitroPack.IO

Refund Procedure

All NitroPack customers are entitled to a straight-forward refund procedure. If you contact us within 14 days from the date of your first purchase as a new client, stating you don't want to continue using our service, we will refund 100% of the payment received. The refund guarantee does not apply to customers who have previously received a refund. The refund guarantee does not apply for plan upgrades or downgrades. Requests sent later than 14 days since the date of purchase will be reviewed on a case-by-case basis and payment processing fees may apply. We as a team are also customers in our daily life, so our understanding about refunds is just like yours. Our service's value proposition is that your website would be ultimately financially better off with our service, but if you decide you won't go forward with us anymore, please contact us and we will discuss a possible refund. Please have in mind the following drawbacks that your website might have by disabling our service:

  • Your Google PageSpeed might be affected hence affect your overall conversion rate and search engine ranking.
  • Your website resources will no longer be served from our high performance CDN.
  • You may need to manually uninstall our NitroPack connector extension/plugin once the refund is granted.

You can request a refund by filling in this form.