NitroPack Affiliate FAQs: Find Answers to Your Questions

2021 was the strongest year for NitroPack yet and this couldn’t have been possible without the help of our affiliate partners. We invested in establishing and strengthening relationships with all partners and look forward to expanding our program further within the current year. To set the stage for this, we would like to get back to basics and answer some of the most commonly asked questions about our affiliate program. 

If you still haven’t joined our affiliate program, you can apply here and find more information about it by visiting our Affiliate program page. 

How can I get paid?

We don’t have a fixed payout schedule. You can request payouts at any time that’s convenient for you and we’ll process your payout within the week you’ve requested it, given that your balance exceeds our minimum payout sum of $100. 

To request a payout, just drop us a line at [email protected] or post a ticket via our HelpDesk.

Our primary method of payment is PayPal. 

What’s the difference between NitroPack’s affiliate program and the agency program?

The agency program is designed specifically for agencies and freelancers who install and configure NitroPack on their clients’ websites, handle their billing and offer level 1 NitroPack support.

Agencies get discounted NitroPack pricing and monetize from the markup they charge their customers for the service.

The affiliate program is for people who do not directly manage client sites. Affiliates recommend NitroPack to their audience and get a commission for each sale attributed to them.

How can customers use my discount code? 

You can view your discount code and how many times it’s been used in your affiliate dashboard. The code is automatically applied to your affiliate link and customers don’t need to input anything on checkout. Thus it’s enough to only share your affiliate link with your visitors.

What do I do if a sale has happened without the use of my affiliate link?

As per section 5 of our affiliate terms of use, we don’t attribute commissions retroactively or ones that happened without the use of a referral link.

However, we’re willing to extend a one-time exception and assign a sale manually.

Should this happen, just drop us a line at [email protected], or post a ticket via our HelpDesk and our team will be happy to assist you.

Can I buy a plan on behalf of a customer?

Yes, as long as you sign up the customer using their own contact details. Otherwise, the sale will be considered a self-referral.

Have any more questions? You can find the full range of affiliate FAQs in our help center. If you still can’t find what you’re looking for, don’t hesitate to leave us a comment as we’re constantly working on new content.